Services and support
Getting relevant services and the opportunity to have field support when you need it are great ways to safeguard your investment and ensure a quick and smooth rollout.
Our services include everything from network design to splicing machine service. You are also able to get a visit from our much-appreciated field support on-site to ask a question or troubleshoot.
Network design
Designing a fiber network can be a complex task. Our team can help you design any fiber optic network, always with quick installation in mind. Our designs ensure the lowest possible Total Cost of Ownership (TCO).
Equipment service
Keep your important tools in optimal condition by servicing them regularly. We can help repair, service, and maintain your blowing machines, service and repair all types of splicers, and calibrate your optical test equipment.
Field support
How about someone providing practical help, answering questions, and sharing valuable knowledge, just at the right time, when the network is being installed? Our field support provides advice and practical assistance at your working site. You get:
- Guidance on which products are best suited to different situations
- Demonstration of how our solutions work
- Technical support during installation
- Practical help and best-practice.
Our field support ensures that Hexatronic's systems give the best quality performance during installation and guarantees a secure network for the future.
Training
Relevant skills are vital for successful FTTx implementations. Hexatronic training and certifications take individuals to the proper knowledge level within:
- Procurement
- Project management
- Detailed design
- Quality assurance
- Installation and maintenance.
What is the best practise?
We have gathered lots of material where our experts share their knowledge. If you are looking for installation guides, in-depth knowledge, case studies, or product brochures, please visit our Knowledge hub.
We are here to support you!
Fill out the form to get in touch with us. Our experts are ready to tackle any technical challenge together with you.