From Helsinki to Wellington - Quality and Customer Care are the Focus
23 May 2017
Marko Merenheimo moved from Hexatronic Finland to help develop Hexatronic New Zealand in February 2017.
The answer was "Yes!" as Marko Merenheimo, former Technical Sales at Hexatronic in Finland received the offer to join the Hexatronic NZ team in Wellington. Marko, his wife and children did not hesitate long before they decided to change their lives in Finland for an adventure on the other side of the globe.
Marko’s product knowledge and his extensive experience in supporting customers was a very valuble contribution to the New Zealand company. Before his departure Marko visited the duct factory in Wellington to get to know his new country. The collegues guided and assisted Marko in finding housing and for him and his family.
"I am really looking forward to finding out more about the New Zealand market, which is quite similar to the European market, but with its own local standard and specific conditions. To work abroad is something my wife and I have dreamt of, now Hexatronic makes this possible."
New possibilties to work in different markets open up as the Hexatronic Group grows and expands onto global markets. "It is important for us to offer interesting careers to our employees. The exchange of skills between Group companies in different countries is an excellent way for everyone involved to learn and experience new cultures and ideas", says CEO of Hexatronic Group Henrik Larsson Lyon.
Marko began his role at Hexatronic NZ this February and says there is a difference from working in Finland. "At Hexatronic New Zealand we are working in a factory environment and have a bigger team whereas Finland is purely a sales and technical support office. In addition to our own production we are a sales channel for Hexatronic Sweden, but due to the time difference the communication is based mainly on emails and rarely on phone calls."
Marko has been meeting clients, testing ducts and other products at test lab at the factory. His role consists of variety of tasks but the priority is on client interface. Marko says that the New Zealand market is looking positive as, "ultra fast broadband initiatives currently active and operators are building fiber networks. Looking ahead the focus is on the FTTH market and growing and improving the customer base that we already have."